ReviewStay
Reputation and guest outreach
ReviewStay is Hoteloil OS’s reputation and guest outreach product—branded guest pages, Send, logs, QR (via Media), plus Pro sentiment, compset, and verification. Public hotel page is Phase 9; rewards stay Planned/Hidden until nav is live.
For: Hotel Marketing · Hotel Operations · Content Marketing
Positioning
Reputation + guest outreach in Hoteloil OS
Who it’s for
Hotel Marketing
Builder, Send, sentiment, compset, public page, QR
Rewards only with Planned/Hidden honesty
Hotel Operations
Verification, activity logs
Send execution hygiene
Content Marketing
Branded guest pages, public hotel page
Outcomes
Collect reviews, understand sentiment, operate outreach — No ranking guarantees
ReviewStay
Capabilities
01
Branded guest pages
Interactive builder for branded guest-facing review pages.
02
Guest outreach Send
ReviewStay Send: post-stay outreach templates and delivery (email / SMS on Send surfaces). Distinct from SMS RS campaigns.
≠ SMS RS campaigns
ReviewStay Send: post-stay outreach templates and delivery (email / SMS on Send surfaces). Distinct from SMS RS campaigns.
03
Sentiment dashboards
ReviewStay Pro sentiment dashboards and email reports.
04
Compset + verification
ReviewStay Pro: compare reputation against a defined competitive set.
Pro; no legal authenticity claim
ReviewStay Pro: compare reputation against a defined competitive set.
05
Public hotel page + QR Studio
QR Studio is the global print-design surface for hotel QR touchpoints. It retains ReviewStay's on-property collection workflow and adds TRVVL sales cards, reusable Media artwork, exact-size press PDFs, and letter-sheet PDFs. It is unlocked by Media, not a separate QR Studio SKU; product-specific destinations still require that product.
Phase 9 + Media gate; no SERP promises
QR Studio is the global print-design surface for hotel QR touchpoints. It retains ReviewStay's on-property collection workflow and adds TRVVL sales cards, reusable Media artwork, exact-size press PDFs, and letter-sheet PDFs. It is unlocked by Media, not a separate QR Studio SKU; product-specific destinations still require that product.
06
Rewards / loyalty offers
Rewards and loyalty offers tied to the ReviewStay product job. Planned and hidden in the app today — not a live surface yet.
Hidden or still planned in the app today. Availability may differ from this page.
Rewards and loyalty offers tied to the ReviewStay product job. Planned and hidden in the app today — not a live surface yet.
07
Activity logs
Logs provide an audit trail of Send and related activity for operations and support.
Core
Logs provide an audit trail of Send and related activity for operations and support.
How it fits the OS
Reviews pillar; Media unlocks QR; SMS RS is separate
Core / Pro list
Core / Pro list; Media for QR
Status
What ships in ReviewStay
Status below is current for this product.
A public hotel page built for reputation
Public hotel pages ship in a later phase — no ranking or SERP guarantees.
Review verification for hotel operations
Hidden or still planned in the app today. Availability may differ from this page.
Rewards and offers that encourage reviews
Hidden or still planned in the app today. Availability may differ from this page.
Next step